
This is fairly typical, credits take longer. The charge shows up on my Chase credit card as a pending transaction, but the credit has yet to show. I’ll have to wait for the credit to show up The clerk handed me both the original receipt with the overcharge and a separate receipt showing the credit amount. I asked do I scan my phone again, I don’t have that credit card on me!?! “No” she said and pressed a button to complete the return. This seems much less secure.Īfter the transaction completed the clerk took 2-3 minutes of several tries to process the partial return, eventually she asked to see my credit card again. There’s a difference, I was not asked for a PIN, but asked to sign instead. “You can’t” was the response, “go ahead and sign and I’ll process a partial return”.
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I asked the clerk how to cancel the transaction. Unlike a Credit Card swipe the payment terminal didn’t ask me if the total amount was OK. The amount she quoted was three times the price of the item, I questioned the amount. Then the clerk informed me of the total price charged and I paused. I held the phone above the advertising and it beeped and I got a green check instantly.

Maybe the tap and pay icon was obscured by the advertising. I saw Apple Pay and Tap and Pay advertising taped onto the payment terminal but it wasn’t obvious where to hold the phone. The second transaction at Staples took a little longer. Payment 2 – Staples – Tap, Sign, Ooops, Finished (eventually).

I entered my old Google Wallet PIN and the transaction completed quickly. I was prompted to enter a PIN on the payment terminal, (similar to the process for a Debit Card). I held my phone to the payment terminal close to the tap and pay icon, it beeped within a second and I saw a green check mark indicating success. My first successful transaction at Office Depot went without a hitch.

Payment 1 – Office Depot – Tap, PIN, Finished.
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Hopefully consistency will come to Android Pay as it matures. The user experience changes depending on which merchant you use Android Pay at. Since it’s launch several weeks ago I have successfully used Android Pay for transactions at two different merchants.
